15% off first orders with newsletter sign-ups
10% off orders with student discount at New Balance
Up to 50% off selected orders in the outlet sale at New Balance
Shop New Balance for the 9060 shoes, now in new colourways – starting at only £160! Don't miss out – get yours today!
Buy now, pay later at New Balance with Klarna
Free delivery at New Balance on orders over £100
Free returns with all orders at New Balance
Ways to save at New Balance
Of course, a New Balance discount code is the best way to save some cash, however, if there isn't one available, there are other ways to get your new apparel for less:
- Get the Newsletter: Save 15% on your first order by joining the New Balance mailing list. By subscribing, you’ll also be the first to know about exclusive deals and the latest product drops.
- Enjoy Your Student Discount: Students, rejoice, New Balance offers a 15% discount in partnership with UNiDAYS. Simply sign up and verify your student status with UNiDAYS for instant access to this special offer.
- Bag Some Goodies in the Sale: To shop the New Balance sale, head to the top of the homepage and click ‘Sale’ or head into a New Balance store. The sale is categorised into men, women and children sales so you can easily shop by gender, product type, size, colour, occasion and width. The sale runs all year round, so you can always be guaranteed to pick up a bargain or two. Be sure to check the website out during key seasonal events like Boxing Day, summer sales and Black Friday for even bigger discounts across more products.
- Shop Around: You can find New Balance goodies at third-party retailers like Amazon, ASOS, JD Sports, Office, Schuh and Urban Outfitters. These retailers often have exclusive sales on New Balance products so make sure to check these out around seasonal sales, like End of Season, Boxing Day and Black Friday.
New Balance delivery & returns FAQs
Can I get free delivery at New Balance?
Yes indeed, New Balance offers standard UK delivery for free if your order is over £50. If your order is under £50, delivery costs £4.50. Delivery typically takes between 3-5 working days and is delivered by UPS. New Balance also offers delivery to international locations so make sure to check how much delivery will cost for your location.
Can I return my order to New Balance?
You can return your order, for free, within 30 days of purchase. Your order will have to be in its original packaging and labels. To start a return, let New Balance know, attach the appropriate labels that were sent with your order and drop your parcel off at a UPS Access Point. Refunds will be issued after New Balance has received and assessed your order.
How do I track my New Balance order?
To track your order, you’ll have received an email confirmation after your order has been dispatched which will have tracking information inside. Alternatively, sign in to your New Balance account and check your order status.
Can I cancel, change or exchange my New Balance order?
As New Balance processes your order so quickly, you won’t be able to cancel or change your order so you’ll have to return your order instead. New Balance also doesn't offer exchanges so again, you’ll have to return your order.
Other New Balance FAQs
How do I contact New Balance customer service?
You can call the New Balance customer care team at 0800 802 1057 on Monday to Friday from 08:00 until 19:00. Alternatively, you can contact them through the live chat function on the website on Monday to Friday from 08:00 until 19:00 and Saturday 08:00 until 12:00.
What payment methods does New Balance have?
Luckily, there are loads of ways for you to pay for your New Balance apparel, including all major credit or debit cards, American Express, PayPal or JCB payments.
How to use New Balance promo codes
- Browse our list of New Balance promo codes. Once you've found your code, click the 'Get Code' button.
- A pop-up box will appear revealing your code, click the 'Copy' button to copy the code.
- Head to the New Balance website, do your shopping, add everything to your basket and click ‘View Cart’. Make sure you do this instead of heading to the checkout, as you won’t be able to redeem your discount code at the checkout.
- Underneath the cart, you’ll see ‘Redeem Promo Code’. Click the drop-down, enter the code in the box and click ‘Apply’. The page will refresh and your total will be updated accordingly.
