Sign up for the Shark newsletter and take 10% off orders
Shark's sale: save £100
Free next day delivery as Shark on all orders
Enjoy up to £100 off orders in the Shark Black Friday Event sale
10% off at Shark with student discount
10% off at Shark with a NHS discount
Claim up to £200 discount on Shark bundle deals
STYLE iQ ionic hair dryers at Shark only £149
Classic vacuum cleaners at Shark only £169
Contact Shark
Shark Customer Service Telephone Support
0800 862 0453
Phone Line Opening Hours
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday & UK Bank Holidays: 10:00 - 18:30
Email Shark
Head to the 'Contact Us' page to submit an email enquiry
Ways to Save at Shark
Using a Shark discount code is the best way to save on your appliances, however, if there isn't a code live when you shop, there are other ways to get a lower price:
- Shop the Sales: Shark has regular offers across its range of vacuum cleaners, air purifiers, mops and more. Products involved in the sale will also have a big ‘Sale’ sticker on them and you’ll be able to see how much the product is reduced. Shark offers are on limited-edition models, bundles and individual products so keep your eyes peeled. It's also worth heading to the website during key seasonal events, like Boxing Day, January and Easter sales for bigger discounts.
- Price Match Promise: Shark offers a Price Match Promise on its products with the Price Match Policy. What this means is that if you find a currently stocked Shark product at a different retailer for less money, Shark will match the cost - lovely stuff!
- Student Discount: Shark offers a 10% student discount plus up to 40% off sale in partnership with Student Beans. To access your discount, make an account with Student Beans (this is completely free) and verify your student status.
- Newsletter Sign-ups: Join the Shark mailing list to get exclusive access to the latest deals, sales and competitions.
Shark Delivery & Returns FAQs
Does Shark offer free delivery?
You’ll be over the moon to hear that Shark offers free delivery on all products, no matter the cost! If you’re ordering a main unit, like a vacuum cleaner or a steam mop, you can get free next-day delivery, 7 days a week with DPD. What’s even better is that Shark also offers flexible options when choosing a time for your appliance to be delivered, working around your schedule.
If you are ordering something from the parts and accessories section, your delivery is still free, but it will be sent to you by 2nd class Royal Mail, which will take between 3 to 5 working days.
Can I track my Shark order?
Once you have made your purchase, Shark recommends that you download the DPD app so you can easily keep track of your order.
Does Shark offer free returns?
Shark also offers free 30-day returns in the “cooling off” period. To return your order, head to the Shark website, go to ‘My Account’, select the order you wish to return, click ‘Return’ and follow the instructions. Shark will send you an email with a returns label that you’ll need to print and attach to the original packaging. You can either go to your nearest DPD pick-up point or DPD can come and collect your order. Once Shark has received your returned order, you’ll be given a refund.
Other Shark FAQs
Are Shark vacuums any good?
The short answer to this is yes.
The long answer is that Shark vacuums are generally regarded as excellent vacuum cleaners, just look at all the glowing reviews! On the website, Shark proudly displays its 5 stars Trusted Reviews rating and 4.5 stars Google Customer Reviews. When scrolling through Shark’s products, any items that have a 5 stars rating from Trusted Reviews will be displayed on the picture of the item so you can easily find the highest-rated appliances. For more information about specific devices, read our best Shark vacuum cleaner guide.
Does Shark do Black Friday deals?
Shark loves a good sale, and Black Friday is no exception. In the past, Shark held a Black Friday Event that went into Cyber Monday and there were more than a few discounted goods to be found. Shark offered up to £180 off vacuum cleaners, steam mops and other appliances during the Black Friday Event. Not only this but loads of the appliances also included free accessories with your purchase! For example, the Anti Hair Wrap Cordless Stick Vacuum IZ300UKTDB had a £170 discount plus included a car detailing kit and motorised pet tool, for free!
Does Shark offer a warranty on appliances?
Shark is very confident in the quality of its products and offers a 12-month warranty on its items. Also, Shark appliances come with free parts and labour guarantee. With Shark Guarantees, you can extend your 12-month warranty if you want to, extension time varies depending on the appliance. For example, vacuum cleaners can have their warranty extended by 4 years (so it will be 5 years in total) and steam mops can be extended by 2 years.
How to use Shark voucher codes
- Scroll through our list of Shark voucher codes, once you've found the offer you'd like to use, click the 'Get Code' button.
- A pop-up box will appear, revealing the code, press the 'Copy' button to copy the code.
- Head to the Shark website, do your shopping, add your items and head to the shopping cart.
- Under the order summary on the right-hand side of the page, you’ll see ‘Have a coupon? Redeem here.’ Click on this and a drop-down will appear. Enter your code into the box and click ‘Apply’.
- The page will refresh and your total will be updated to the new discounted total.
What products does Shark have other than vacuum cleaners?
Shark is best known for its range of vacuum cleaners, but there are also loads of other products for you to purchase. For example, Shark has an excellent range of steam mops so you can get your hard floors sparkling clean. Shark steam mops use just water to steam clean your floor, so you can banish using chemicals for cleaning your hard floor and still have amazing results, like the Shark Klik n’ Flip Automatic Steam Mop.
Shark also has 2 air purifiers in its range. Shark Air Purifiers' clever Clean Sense IQ technology tracks the air quality and adjusts their cleaning power automatically, resulting in having clean and fresh air all day.
Shark has recently added a new hairdryer to its collection which ticks all the boxes for what you need in a brilliant hairdryer - it dries your hair fast, your hair won’t get heat damaged and whilst it’s drying your hair, it’ll style it at the same time!
