Enjoy a 10% discount on your first order when you register for the XPLR pass at The North Face
Save up to 50% at The North Face sale
10% off at The North Face for students
Get up to 50% discount on menswear at The North Face sale
Get up to 50% off children's wear at The North Face sale
Spend £100 at The North Face on first orders and save 10% by subscribing to the XPLR Pass
Free 60 day returns at The North Face
Free delivery at The North Face on selected orders over £80
Join the The North Face newsletter to secure special offers and deals
How to Save at The North Face
Using The North Face discount codes is the best way to lower the cost of your outerwear, however, if there isn't one available, there are other ways to save on your goodies:
- Join the Membership Programme: If you’re a regular shopper at The North Face, sign up for the XPLR Pass membership programme. When you sign up for this loyalty scheme, you’ll receive exclusive members-only sales and events, get special gifts on your birthday, early access to product launches and receive 10% off your first order over £100! Guess what? It's free to join! Top tip: it's worth joining because you get special members-only deals during Black Friday!
- Shop the Outlet: For tantalising price cuts, shop The North Face Outlet. In the Outlet, you'll find up to 50% off all departments, like hiking boots, coats and base layers for men, women and kids.
- Shop During Key Seasonal Events: The North Face often has seasonal sales during key seasonal events like Black Friday and Boxing Day, it’s a great time for savvy shoppers to pick up a bargain or two.
- Student Discount: The North Face offers a 10% student discount in partnership with UNiDAYS. Simply sign up and verify your student status for free and you can get 10% off The North Face full catalogue.
- Join the Mailing List: To stay up-to-date with The North Face, subscribe to the get the newsletter. By signing up for The North Face newsletter, you’ll get the latest news, product releases and offers straight to your inbox - the early bird gets the deal!
- Warranties: Products from The North Face are fully warranted to the original owner against defects in materials and workmanship for two years.
The North Face Delivery & Returns FAQs
Does The North Face offer free delivery?
Yes indeed, you can get free standard delivery if your order is over £50. If your order is under £50, delivery is £3.95. Delivery takes between 2-7 working days to arrive. Your order will arrive between 09:00 and 21:00 Monday to Saturday.
Does The North Face have a click & collect service?
Yep, and it's free on all orders! This is a great option if your order is under £50 and you don't want to pay a delivery charge. Click and collect takes 2-4 or 5-7 working days to arrive at your store depending on which warehouse your order is shipped from.
What’s the The North Face returns policy?
If you're unsure about your new purchase and you'd like to return it, you can return it within 60 days of delivery. Make sure your item is unused and in its original packaging with tags and labels attached. To start a return, click ‘Returns’ on the website and follow the instructions. When The North Face has received and inspected your order, a refund will be issued.
How do I track my order from The North Face?
Once your order has been dispatched, The North Face will send you an email confirmation with courier information and tracking links inside. Use this to track your order.
Other The North Face FAQs
What payment methods does The North Face have?
Good news, The North Face has plenty of payment options. You can pay for your goodies with any major credit and debit card, American Express, PayPal, Apple Pay and Klarna payments.
Is there a The North Face store near me?
Yes, there are hundreds of The North Face stores around the world. Check the 'Store Locator' page to find your nearest. You can also shop online or use the online virtual shopping experience where you can speak to a member of the team for tips and advice.
How do I contact The North Face customer service?
The quickest way to get in touch withl The North Face customer care team is by calling 0800 328 0012. Phone line opening hours are Monday - Friday from 08:00 - 18:00. Alternatively, you can fill out a contact form on the 'Contact Us' page.
How to use The North Face promo codes
- Browse through our list of The North Face discount codes. Once you've found the offer you'd like to use, click the 'Get Code' button.
- A pop-up box will appear revealing the code, click the 'Copy' button to copy it.
- Head to The North Face website, do your shopping, add everything to your basket and head to checkout.
- Underneath the order summary on the right-hand side of the page, you’ll find a box that says ‘I have a promo code’. Enter your code here and click ‘Apply’.
- If your discount code is valid, the page will refresh and your total will be updated accordingly.
XPLR Pass: everything you need to know about the free loyalty programme
XPLR Pass is The North Face’s loyalty programme. It’s completely free to join and you get loads of great benefits, so it’s perfect if you’re a regular shopper at The North Face. ‘What are the benefits?’ I hear you ask. Well, this is what you get:
- 10% off your first order over £100
- Free standard delivery on all orders
- A present on your birthday
- Exclusive access to products
- Early access to products
- Option to take part in members-only events and contests
These are all great benefits, right? And with it being free to join, it’s well worth doing as you’ve got nothing to lose! So how do you become an XPLR Pass member?
To join, head to the 'Loyalty Programme' page and click the ‘Sign up Now’ box. You’ll just need to provide your name, email address and password. Once you’ve signed up you’ll receive an email that reveals your exclusive 10% off code. Good news, this can be used both online and in-store! Bear in mind that this needs to be redeemed within 30 days of receiving the email. Once your an XPLR Pass member, you’ll be able to shop the XPLR Pass Exclusive range which can be found under the ‘Men’ and ‘Women’ dropdowns on The North Face website, this section includes exclusive products and exclusive discounts so well worth checking out.
Did I mention it’s free to join? (I definitely did… twice), but it’s well worth it when it saves you heaps of money, so there's no time to waste!
