
Third generation devices affected by issues with Wi-Fi to be exchanged for free
Apple has admitted that some of the latest generation of Apple TVs have issues with their Wi-Fi.
The company has said it will replace affected units for free.
According to various reports, the affected third generation Apple TVs struggle to locate a Wi-Fi network. They also experience dropped or intermittent connections.
In a statement, Apple said: "Apple has determined that a very small number of Apple TV (3rd generation) products might experience one of these Wi-Fi related connectivity issues: Cannot locate network, Unable to join network, Dropped or intermittent connection."
According to Apple, customers with an affected Apple TVs will be able to gain an exchange at any official store or authorised reseller.
It is unclear if any of the affected units were sold in Europe.
According to Apple, the serial numbers affected are those that end in DRHN. In addition, the third and fourth letters contain one of the below.
H9 HC, HD, HF, HG, HH, HJ, HK, HL, HM, HN, HP, HQ, HR, HT, HV, HW, HX, J1, J2m J3, J4, J5, J6, J7, J8, J9.
Sign up to the T3 newsletter for smarter living straight to your inbox
Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts
Ben Furfie is a former freelance writer for T3.com who produced daily news stories for the site on tech and gadgets. He also live-managed the T3 Award websites during the 2013 and 2014 T3 Awards. Ben later moved into web development and is now a Technical Development Manager leading a team of developers.
-
After Borderlands, new Apple TV+ show looks like Cate Blanchett's return to form
The star is turning a corner with Disclaimer
By Max Freeman-Mills
-
The 5 best kids movies streaming now on Netflix, Disney, Amazon and Apple TV+
Digital nanny to the rescue: these are the best kids movies streaming right now for the holidays
By Max Freeman-Mills
-
Apple's major sci-fi reboot gets full trailer ahead of imminent release this month
Time Bandits looks like time-hopping fun
By Max Freeman-Mills
-
Apple TV rival cancelled by major competitor – but it might return in some form later
If you were waiting for Sonos to launch its TV streaming box we've got some bad news
By Carrie Marshall
-
A new Apple TV 4K box is reportedly coming, it's just a matter of when
What will it offer though and will it change design?
By Britta O'Boyle
-
New Apple TV and HomePod mini coming in 2025, says expert
Apple's upgrading its TV streamer and smallest speaker as part of its renewed focus on smart home systems
By Carrie Marshall
-
Your Apple TV just got a great new trick
Actually it got a couple...
By Britta O'Boyle
-
Apple should make a Fire TV Stick rival not its own TV, says expert
And we agree...
By Britta O'Boyle
-
An Apple flatscreen TV could be back on the cards again
It might take a while though...
By Britta O'Boyle
-
Apple TV just got an amazing free update that home cinema fans will love
Choice is good, we like choice...
By Britta O'Boyle
-
Apple TV just became one of the most powerful retro games consoles on the planet
RetroArch for tvOS can turn your Apple TV into a time machine
By Rik Henderson