
The past few months have seen Philips Hue introduce a lot of new updates, announcements and products to its range. It started off with the launch of the brand's new security system, Philips Secure, and more recently the Philips Hue Bridge Matter update. Well, it doesn't stop there. Philips Hue have now announced that its requiring users to sign up for a Hue account in order to use its lighting.
Whilst there are lots of smart home brands that require customers to sign up to an app and make an account, it's something that Philips Hue hasn't touched on before. Users that rely on their Philips Hue smart bulbs or entertainment systems to add ambience to their home haven't had to register any information with the company. In fact, the ability to use Philips Hue smart lighting without having to register is one of the main reasons why many people buy the brand's products in the first place, particularly those worried about privacy data.
Only a few days ago, Twitter uses spotted Philips Hue confirming that this is all about to change. In reply to a customer enquiry, the brand replied with the following:
Hello Mysk, thanks for reaching out. Believe us, this change can only benefit the users, when it comes to security. Soon it will indeed be mandatory to have a Hue account in order to control the lights.September 20, 2023
Calling it a 'mandatory' requirement, Philips Hue say users will have to sign up for a Hue account by providing an email address or by signing in with a third-party option, such as Sign in with Apple. Whilst the brand has stayed quiet on the exact date of the policy change, their Twitter comment suggests that these changes are heading our way soon.
Philips Hue have been met with a lot of backlash about the decision, with many users hoping it won't incur extra costs. The announcement comes soon after the brand exposed its plans to charge subscription fees for the incoming Philips Hue Secure system. The Basic plan (£34.99/€39.99 per year) provides access to 30 days of video history, while the Plus plan (£84.99/€99.99 per year) offers 60 days of video history. It's the first time Philips Hue has requested extra costs after the product is purchased, and it's an announcement that has also had a mixed response.
The brand's requirement for users to have an account suggests that they're hoping to earn more money by charging users for additional premium features, and the best way to it is by making sure its customers already have an account.
Weighing up the pros and cons or entering the smart lighting game? Check out our comparison guide between Philips Hue and WiZ to find out which brand may suit you more!
Sign up to the T3 newsletter for smarter living straight to your inbox
Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts
Lizzie is T3's Home Staff Writer, also covering style, living and wellness. She works closely with Bethan Girdler-Maslen, T3's Home Editor, ensuring all the latest news, trends and recommendations are covered. Outside of T3, Lizzie can be found mooching around Bath, attempting (or at least trying to) a new DIY project or spending time with family and friends.
-
Hublot debuts first-ever multicolour ceramic watch – but you won’t get one
Hublot unveils Magic Ceramic material, and it claims to be a world’s first
By Bethan Girdler-Maslen Published
-
New iPhone Fold details suggest Apple's first foldable will be very different to rivals
This could be a real shake up for the foldable phone market
By Sam Cross Published
-
Philips Hue's new update will stop your smart lights from forgetting their last setting
If your Hue lights often revert to their default brightness, this update is for you
By Lizzie Wilmot Published
-
Apple shows off a Pixar-style robot lamp that dances, projects and talks to you
Apple has made its own Pixar lamp – and it’s the next thing I want for my smart home
By Bethan Girdler-Maslen Published
-
Users can now create automations for their Secure system via the Philips Hue app
It's been a long time coming
By Lizzie Wilmot Published
-
Your Philips Hue lights may soon double as sensors – here are the rumours so far
It could arrive sooner than you'd think
By Lizzie Wilmot Published
-
Philips Hue upgrades its app with its first ever AI lighting assistant
Philips Hue introduces an AI-powered assistant and LG TV support
By Bethan Girdler-Maslen Published
-
Apple should focus on this video doorbell feature if it wants to beat Ring at its game
What I want to see from Apple’s rumoured video doorbell
By Bethan Girdler-Maslen Published
-
Philips Hue announces first update for new Play HDMI Sync Box – just 3 months after its launch
There's an update for the original model as well
By Lizzie Wilmot Published
-
Philips Hue's annual Christmas smart lighting sale is here – and you won't want to miss it
It's only on for a few weeks
By Lizzie Wilmot Last updated