

The past few months have seen Philips Hue introduce a lot of new updates, announcements and products to its range. It started off with the launch of the brand's new security system, Philips Secure, and more recently the Philips Hue Bridge Matter update. Well, it doesn't stop there. Philips Hue have now announced that its requiring users to sign up for a Hue account in order to use its lighting.
Whilst there are lots of smart home brands that require customers to sign up to an app and make an account, it's something that Philips Hue hasn't touched on before. Users that rely on their Philips Hue smart bulbs or entertainment systems to add ambience to their home haven't had to register any information with the company. In fact, the ability to use Philips Hue smart lighting without having to register is one of the main reasons why many people buy the brand's products in the first place, particularly those worried about privacy data.
Only a few days ago, Twitter uses spotted Philips Hue confirming that this is all about to change. In reply to a customer enquiry, the brand replied with the following:
Hello Mysk, thanks for reaching out. Believe us, this change can only benefit the users, when it comes to security. Soon it will indeed be mandatory to have a Hue account in order to control the lights.September 20, 2023
Calling it a 'mandatory' requirement, Philips Hue say users will have to sign up for a Hue account by providing an email address or by signing in with a third-party option, such as Sign in with Apple. Whilst the brand has stayed quiet on the exact date of the policy change, their Twitter comment suggests that these changes are heading our way soon.
Philips Hue have been met with a lot of backlash about the decision, with many users hoping it won't incur extra costs. The announcement comes soon after the brand exposed its plans to charge subscription fees for the incoming Philips Hue Secure system. The Basic plan (£34.99/€39.99 per year) provides access to 30 days of video history, while the Plus plan (£84.99/€99.99 per year) offers 60 days of video history. It's the first time Philips Hue has requested extra costs after the product is purchased, and it's an announcement that has also had a mixed response.
The brand's requirement for users to have an account suggests that they're hoping to earn more money by charging users for additional premium features, and the best way to it is by making sure its customers already have an account.
Weighing up the pros and cons or entering the smart lighting game? Check out our comparison guide between Philips Hue and WiZ to find out which brand may suit you more!
Sign up to the T3 newsletter for smarter living straight to your inbox
Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts
Lizzie is T3's Home Living Staff Writer, covering the latest in style, wellness and beauty tech. From skincare gadgets to vacuum cleaners, she's your go-to for trends and top recommendations.
When not writing, Lizzie enjoys mooching around Bath, spending time with loved ones, or testing her review units – often during an enthusiastic cleaning spree!
-
Apple WWDC 2025 date confirmed for first glimpse of iOS 19
The next versions of Apple's iOS and MacOS systems will be previewed at this upcoming event, now confirmed for June
By Mat Gallagher Published
-
FiiO's latest earbuds sport more quality drivers than an F1 season
These flagship IEMs boast three kinds of drivers in clever combination
By Carrie Marshall Published
-
Philips Hue rolls out highly-requested Secure camera USB-C power cable
It was first announced in January
By Lizzie Wilmot Published
-
This Samsung SmartThings and Philips Hue integration makes it easier to control your smart lights
Samsung SmartThings and Philips Hue team up for easier lighting controls than before
By Bethan Girdler-Maslen Published
-
Philips Hue Appear Outdoor Wall Light review: one of my favourite smart lights so far
Sleek, minimalistic, and beautifully bright
By Lizzie Wilmot Last updated
-
Apple's Homepod with display still expected in months, regardless of Siri issues
Will we see it teased at WWDC25?
By Britta O'Boyle Published
-
Watch out Govee – SwitchBot has silently launched a Matter-compatible smart floor lamp
It's appeared on the CSA database
By Lizzie Wilmot Published
-
Philips Hue could be launching its first-ever video doorbell – here's what we know so far
It's a logical next step
By Lizzie Wilmot Published
-
Starting a smart home? I'm an expert and this is the platform you should go for
Here's everything you need to know
By Lizzie Wilmot Published
-
Apple's smart home hub faces unexpected delay – and the reason may surprise you
It was meant to launch this month
By Lizzie Wilmot Published