
Quick Summary
Following criticism of inaccurate reporting, the Apple Intelligence Notification Summary feature is being temporarily disabled.
An Apple spokesperson told the BBC that the feature would be "temporarily unavailable" for news and entertainment apps in the iOS 18.3, iPadOS 18.3 and macOS Sequoia 15.3 software updates.
For over a year, artificial intelligence has been at the centre of most consumer technology launches. It's absolutely everywhere, from the latest phones and tablets, to smartwatches and laptops.
It's something you can choose to opt in or out of, but AI is still the focus of new products, whether its the new camera tricks it can offer, or the rewriting of emails and messages you can ask it to do. That applies for all major tech giants too, from Apple and Samsung, to Google and Microsoft.
Apple was one of the later companies to hop on the AI bandwagon, having only released Apple Intelligence – its version of AI – to iPhone users in December last year. In that time however, it has faced criticism for some of the summaries Apple Intelligence generated from news app notifications.
What is the Apple Notification Summary feature and why is it being turned off?
The notification summary feature arrived with iOS 18.2 and enabled Apple Intelligence to summarise multiple notifications from the same app, whether that be BBC News, WhatsApp or LinkedIn. It put stories into one notification for each, making them more digestible for the user. Sometimes, it does a decent job, but as with many AI services, there are times when it's proved to be far off the mark.
As highlighted by a report on the BBC, one of the summaries generated from a BBC News headline went from "CEO shooting suspect Luigi Mangione in angry outburst outside court as he fights extradition to New York - follow live" to "Luigi Mangione shoots himself; Syrian mother hopes Assad pays price; South Korea police raid Yoon Suk Yeol's office".
It's the beginning of that summary that was the issue, with the BBC subsequently complaining to Apple suggesting the AI feature wasn't ready and it was adding to issues of misinformation. According to the Beeb, there were also inaccurate summaries of Sky News headlines, as well as the New York Times and Washington Post.
In the latest report from the BBC surrounding the issue, it's been confirmed that the notification summary feature will be disabled by Apple for news and entertainment apps. An Apple spokesperson said: "With the latest beta software releases of iOS 18.3, iPadOS 18.3, and macOS Sequoia 15.3, notification summaries for the news and entertainment category will be temporarily unavailable".
Sign up to the T3 newsletter for smarter living straight to your inbox
Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts
Apple also said that AI summaries of other app alerts will appear with italicised text, presumably to help users differentiate between AI-generated and non-AI notifications.
Currently, the notification summary created by Apple Intelligence is indicated with a couple of lines and an arrow, though you can turn the feature off yourself entirely should you wish to.
If you want to turn it off, open settings on your iPhone, head to notifications and tap on 'Summarise Notifications'. You can then turn the summaries off entirely, or on an app-by-app basis.
Britta is a freelance technology journalist who has been writing about tech for over a decade. She's covered all consumer tech from phones, tablets and wearables to smart home and beauty tech, with everything in between. She has a fashion journalism degree from London College of Fashion and previously did a long stint as deputy editor of Pocket-lint, but you’ll now find her byline on several titles including GQ, the Express, the Mirror, TechRadar, Stuff and iMore. You'll never find her without her Apple Watch on, aiming to complete her rings so she can justify the extra bar of chocolate and she loves a good iPhone trick.
-
New Samsung Galaxy Z Flip 7 renders show a huge upgrade to the front display
It looks more like the Motorola Razr
By Sam Cross Published
-
New Ray-Ban Meta Glasses inbound, but expected to sell out fast
Ray-Ban's teasing new limited edition smart specs, and they're more limited edition than usual
By Carrie Marshall Published
-
MacBook Air M4 ups the power, battery life and is surprisingly cheaper
Apple announces a new MacBook Air with a big upgrade to M4 processing
By Rik Henderson Published
-
There's an ingenious and cheap way to make sure you never lose your camera
If you're worried about losing your expensive camera, this little device could help
By Chris Hall Published
-
5 must-know iPhone 16e facts and how it compares to iPhone 16
Apple's newest iPhone is an interesting addition
By Max Freeman-Mills Published
-
Apple's "Google Lens" update is confirmed for older iPhones too, but there's a small catch
Visual Intelligence is Apple's answer to Google Lens and it'll soon be available on iPhone 15 Pro and Pro Max
By Rik Henderson Published
-
iPhone 16e official – Apple's entry-level iPhone gets a new name and Apple Intelligence
If you were considering an iPhone 16, this could be a more pocket-friendly alternative
By Rik Henderson Published
-
Apple Maps could soon get an update that'll certainly divide opinions
iPhone users may soon notice a change in their Apple Maps results
By Sam Cross Published
-
iPhone 17 Pro design "leaks", but if it looks like this I'll eat 100 hats
There's a new camera module tipped for Apple's next flagship iPhone
By Britta O'Boyle Published
-
Apple event confirmed for 19th Feb – will it be an iPhone SE 4?
Tim Cook has announced a new addition to the Apple family is coming next week
By Mat Gallagher Published